The National Assembly Standing Committee on Information Technology and Telecommunications held a detailed session on Monday, addressing pressing issues including Microsoft’s exit from Pakistan, widespread internet disruptions, and billions in unpaid dues by telecom operators.

During the meeting, chaired by MNA Syed Aminul Haq, Federal IT Minister Shaza Fatima Khawaja clarified that Microsoft does not have an operational office in Pakistan, and only five employees are associated with the company in the country. “It is not yet clear whether these five employees will be leaving,” she stated.

Shaza Fatima explained that Microsoft’s recent decision was part of a global restructuring, with over 16,000 layoffs worldwide in the past year. She emphasized that the government is actively working to bring Microsoft’s operational office to Pakistan. She also revealed that talks with Google about entering the local market are also ongoing.

Internet connectivity crisis

Committee members raised serious concerns about the dismal state of internet and telecom services in the country. Member Mahesh Malani highlighted that over 70% of areas across Pakistan lack proper internet coverage, even including major urban centres like Karachi.

“Digitalisation is not possible without reliable internet access,” Malani said. Committee Chairman Aminul Haq added, “Telecom companies have turned into money-making machines, while service quality continues to decline.” He also directed a special session to be held on the recent internet shutdown in Panjgur, Balochistan.

PTA Chairman Hafeezur Rehman admitted the internet challenges and said, “It is not possible to run 4G or 5G without adequate fiber infrastructure.” He acknowledged ongoing issues such as spectrum auctions, court cases, and the possible merger of two telecom companies, all contributing to delays in service upgrades.

Rs70bn in unpaid dues by LDI operators

The committee also discussed the pending recovery of over Rs70 billion from Long Distance and International (LDI) operators. The PTA chairman briefed that nine companies owe the amount, and several court cases have stalled the process since 2004.

“There is no consensus yet with LDI operators regarding repayments,” he said, adding that four major operators have refused to pay even in installments. He clarified that only the federal cabinet has the authority to provide payment relief.

In response, the committee formed a four-member sub-committee, headed by Arbab Sher Ali, to investigate the matter and consult with LDI representatives. Chairman Aminul Haq strongly urged a resolution, stating, “Enough is enough—this delay is costing the government billions.”