La Vie Eco, in collaboration with Moroccan telecommunications giant Orange, recently orchestrated a panel discussion at the Sofitel Casablanca Tour Blanche hotel on September 26th.
The central focus of this event was the digital transformation of the Moroccan administration, a critical initiative in modernising various sectors.
Under the banner of "Digitization of the Public Service," this year's debate aimed to revamp administrative processes across the board.
Participating in the discussion were notable figures such as Ghita Mezzour, Minister of Digital Transition and Administrative Reform; Younes Ouahid, Manager of Organisation and Information Security; Aboubakr Himeur, Chief Tax Officer; Hassan Belkhayat, Chairman of the CGEM Tech Ecosystem Commission; and Mohamed Essaidi, Vice President of the Association of Users of Information Systems in Morocco (AUSIM).
Fahd Iraqi, manager of La Vie Eco, began the proceedings by extending condolences to the families affected by the September 8 earthquake. In his opening remarks, he underscored the pivotal role of communication technology in advancing digital administration.
Minister Ghita Mezzour highlighted King Mohammed VI's call for digitised public services to enhance convenience and deliver top-quality services to Moroccan citizens. She offered the Massar platform as a prime example, enabling parents to track their children's academic progress.
In the realm of healthcare, the minister referenced the National Social Security Fund (CNSS) and its Taawidaty platform, which grants citizens online access to information about their benefits. Mezzour stressed that comprehensive public service digitization necessitates robust information security, an aspect that demands significant attention and effort.
Aboubakr Himeur expanded on Mezzour's insights, emphasising that digitization has already played a significant role in various online platforms, with plans for further expansion to simplify application processes, especially in light of recent seismic events in the Al Haouz region.
Collectively, the participants concurred on a crucial point: the imperative to replace intricate, paper-based application procedures with streamlined digital processes that cater to people's needs with maximum efficiency.