As incidents of digital fraud continue to rise across the country, the National Cybercrime Investigation Agency (NCCIA) has issued a strong public advisory to protect citizens from financial and identity scams.

The warning highlights clear signs of fake calls impersonating banks and government institutions.

The NCCIA said fraudsters are increasingly targeting the public by posing as bank managers, government officers, or officials from institutions like NADRA, the Army, or the FIA. These scams often aim to create panic and pressure victims into sharing sensitive information.

According to the advisory, real banks, NADRA, the FIA, or the Army never make calls via WhatsApp. Citizens are urged not to trust calls displaying government logos on WhatsApp, as these are a common tactic used by scammers.

If such a call is received, the NCCIA advises blocking the number immediately without engaging.

OTP demand a clear sign of fraud

The agency stressed that no legitimate institution ever asks for an OTP, whether for opening a bank account or verifying an identity card. If anyone asks for the OTP sent to your mobile phone, the advisory says this is 100% fraud.

The NCCIA warned that scammers often threaten users by claiming their bank account will be closed or that urgent action is required. In some cases, fraudsters falsely use the name of the Army to intimidate people into complying.

The advisory clarified that real bankers are professionals who never threaten customers or use abusive, bullying, or intimidating language.

What to do if you receive a suspicious call

People are advised to immediately disconnect such calls and never share passwords, PINs, or personal information with anyone. The NCCIA emphasized staying calm, reassuring yourself, and not panicking if a caller claims to be a bank manager or government officer.

The cybercrime agency urged citizens to report fraud immediately. Victims or potential targets should send a message to the fraud reporting number 9000 or call the NCCIA helpline at 1799.

The agency said public awareness and timely reporting are key to preventing financial losses and protecting others from falling victim to similar scams.