Samsung has said that it is postponing the release of its foldable phone only days before it was originally scheduled to hit the shelves.
“We want our customers to have the best experience possible which is why, after initial feedback, we have decided to delay the release of the category-changing Galaxy Fold to make sure it measures up to the high standards we know you expect from us,” the company said.
“We plan to announce the [new] release date in the coming weeks.”
In an email to customers who have already pre-ordered the Fold, the company said they can expect a revised update on shipping details in two weeks (which would be May 6th), reported The Verge.
Many people questioned the durability of Galaxy Fold after several reviewers complained they were facing issues with its display.
“Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance,” said Samsung in a statement.
On February 21, Samsung unveiled its first folding handset as part of an effort to rev up demand in the slumping smartphone sector.
The South Korean giant’s Galaxy Fold, unveiled at a San Francisco event, services as a smartphone with a 4.6-inch display and unfolds to become a tablet of 7.3 inches.
“We are giving you a device that doesn’t just define a new category, it defies category,” said Samsung’s Justin Denison at the event.