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FIA officials not resolving Citizens’ Portal complaints to be investigated

They submitted false reports claiming to have investigated the cases

SAMAA | - Posted: Jun 1, 2019 | Last Updated: 3 years ago
Posted: Jun 1, 2019 | Last Updated: 3 years ago

The prime minister has ordered action against officers in the FIA for lying about investigating complaints received through the Pakistan Citizen’s Portal. 

The officers reportedly submitted reports that the inquiries had been investigated and closed when they hadn’t even contacted the complainants.

Prime Minister Imran Khan has taken notice of the situation and ordered an inquiry against officers involved.

The premier’s principal secretary Azam Khan has written a letter to the FIA director-general seeking an inquiry against the director of the agency’s cyber crime wing.

Related: Pakistan Citizens Portal: How not to register your complaint

In the letter, Azam said cases were closed without the complaints being addressed and fake reports were presented that the complaints had been resolved.

An inquiry is being started against the officers involved in this for negligence. The letter accuses the cyber crime wing of not taking the complaints coming in through the portal seriously.

In the letter, it was mentioned that there are three remaining complaints against the FIA and six require fact finding.

The FIA has been told to look into all the complaints on the cyber crime director’s dashboard and submit a report to the prime minister’s office.

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  1. Anonymous  June 29, 2019 6:04 pm/ Reply

    Your name:Abdul latif
    CNIC NO :82203-3422253-9
    Address :Villege Mera Kalan airport Muzaffarabad ajk
    City :Muzaffarabad
    Cell NO 03476277419
    With due request it is stated that, My name is Abdul latif S/o Saifa. I am residence of AJK, and my current residence is PWD Housing society islamabad
    Sir I received a friend request on my facebook Id Name ‘Ch latif kasan” Requester ID is Qurat Ul ain
    is uploading my innocent Nephew picture be rude to her innocence and Insulting me and my Respected family.
    Dear sir please sticky notes this mater and save me and my family respect.
    I Shell be very Thankful to you

  2. Anonymous  October 22, 2019 9:43 am/ Reply

    Dear Sir,

    Complainer: Shahzada Tariq
    P-205 Nazimabad City (Fsd)
    Cnic: 33100-0736077-9

    Complain Against: 1: Adil 2: Sunny 3: Miss Beenish
    Premio Travels Lahore Branch.
    Suite NO. LG-7,
    Al-Hafeez Shopping Mall.

    I am Shahzada Tariq From Faisalabad.
    Sir, Premio Travels Lahore Branch has Fraud with me against visa fees and not returning my amount Rs. 53000/=.

    I give them money against Hong Kong, Philippine and Thailand Visa in February 2019. They told me they give me visa with in 3 month. Now 6 month left but they are failed to provide me visas.

    After Three month they told me we will return your money within one week. But now July is almost over but they are not returning my money. And telling me daily your refund is in process. But not refunding.

    Mr. Adil also told me Contact with head office Karachi. I have also contact with their Head Office Karachi with Ghulam Khan. He is operational manager in Karachi branch. He is also doing fraud and every time he is telling me your refund is in process. you will get next week. But not returning me my money.

    Sir, I request your pls take action against 1: Adil 2: Sunny 3: Miss Beenish and recover my money. I shall be very thankful to you.

    Premio Travel address is following:
    Premio Travels Lahore Branch.
    Suite NO. LG-7,
    Al-Hafeez Shopping Mall.

    Betst Regards

    Shahzada Tariq
    P-205, Nazimabad City,

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FIA, cyber crime, imran khan, pakistan citizens portal, complaints,

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