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Internet back up after fault in submarine cables disrupted services

SAMAA | - Posted: Oct 30, 2019 | Last Updated: 4 months ago
Posted: Oct 30, 2019 | Last Updated: 4 months ago
Internet back up after fault in submarine cables disrupted services

Internet services were disrupted across Pakistan Tuesday evening, with users facing slow browsing speed and quality issues.

The services were disrupted due to a fault in the international submarine cables, a spokesperson for the Pakistan Telecommunication Authority said. The fault occurred at around 5pm.

The PTCL was working with international consortiums to rectify the fault, the spokesperson said. The cause and exact location of the fault were being determined.

The PTA was hopeful that the problem would be rectified soon.

“We regret to inform you that due to international submarine cable fault, internet services are impacted across Pakistan,” the Pakistan Telecommunication Company Limited said in a tweet.

“Our technical teams are working on fully restoring internet services,” it said, apologizing for any inconvenience.

UPDATE: At 4am on Wednesday, PTCL posted a message on its official Facebook page notifying customers that the cable fault had been fixed and internet services restored.

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  1. Avatar
      Ausaja  October 30, 2019 12:58 am/ Reply

    Where were you 2 months ago? Our Service was down for more than 2 months and Now you found out that the fault is in Submarine cable.
    It took you 2 months to figure that out?
    Nice Work, Someone give’em an Award, for ‘WORST SERVICE PROVIDERS EVER’.

  2. Avatar
      Ammad  October 30, 2019 9:59 am/ Reply

    Ptcl is worst ISP even without cable fault they are unable to provide full bandwidth I am there 50Mbps customer in Saadi town karachi which comes under Malir exchange and in peak hour speed dropa to below 15Mbps plus on international servers like twitch and Netflix routing is totally messed up with downgraded speeds.
    They only upgrade their infrastructure where some other private company had taken away their customers or in forces cantoment areas other wise same old copper connections will be provided.

  3. Avatar
      Aslam Ameen  October 30, 2019 5:29 pm/ Reply

    We have 20+ Crore People but no Backup Plan

    We have Atom Boomb but no Backup Plan

    Whole country is being suffer becasue of this ‘no Backup Plan’

    We have no Backup Priminiter therefore Dharna Ho Ga Dharna Ho Ga

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