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Return my bags or buy me new clothes, says furious passenger after PIA forgets to load luggage

Passengers on the flight from Karachi to Multan staged a protest

SAMAA | - Posted: Feb 14, 2019 | Last Updated: 2 years ago
Posted: Feb 14, 2019 | Last Updated: 2 years ago

The crew of a Pakistan International Airlines flight from Karachi to Multan messed up.

It forgot to load the luggage of over half the passengers on board the flight on Thursday and the passengers were not pleased.

Related: PIA gets another Rs5.6b bailout package

Worried about their bags, they staged a protest over the incident at the Multan airport. One protesting woman had come to the city for a wedding. She sarcastically asked if the airline would send her to a boutique to buy clothes for the wedding she had to attend. “They charge immediately for everything. I won’t leave without my luggage,” she said.

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  1. Ayub hussain  February 14, 2019 7:05 pm/ Reply

    She is right. The PIA crew should be more responsible.

  2. Malik  February 14, 2019 7:20 pm/ Reply

    Shame on PIA

  3. Aziz  February 14, 2019 9:38 pm/ Reply

    No tensions. This is routine work of PIA. They are habitual with irresponsible staff…

  4. Tariq  February 14, 2019 10:11 pm/ Reply

    Is there any word left to say about PIA.
    Donkey Cart is much better than PIA.
    My last flight with PIA was in 1997.

  5. HS  February 14, 2019 10:43 pm/ Reply

    I was in a similar situation a week ago when i arrived at Dubai and my luggage was left in Pakistan by PIA

  6. FIQ  February 14, 2019 11:01 pm/ Reply

    Multan Karachi route is full of events most of the times on PIA. I am sure they did not forget the luggage. There was something more impirtant loaded

  7. Tahira AHMED KHAN  February 14, 2019 11:18 pm/ Reply

    Why do passengers think they have bought the airline when only it’s a ticket…
    We all are Pakistani humans bound to make mistakes…

  8. Teepu Khaleeq  February 15, 2019 9:02 am/ Reply

    Almost same thing happened to us. They forgot our entire luggage while we travelled from Rwp to Bwp on my brothers wedding. It was a mess up as we got our clothes after the wedding. Spoiled the whole event. Also a lesson for us. Always keep some luggage handy and dont put all eggs in one basket.

  9. Talha  February 15, 2019 9:11 am/ Reply

    Why are these ppl so dumb they should be fiered from their jobs
    They are out of their heads

  10. MOHAMMED KARIMI  February 15, 2019 10:51 am/ Reply

    Seriously thats what your understanding

  11. Avifanatic (cant give original :p)  February 15, 2019 11:03 am/ Reply

    It’s not just about a mistake. Airline business is a complex one, and requires highly learned personnel to manage the supply chain (which includes how to manage luggage, customer inflow and outflow). One time disasters, that’s something almost every big business has done – Nike, Enron, you name it. But this is something PIA has become habitual of, and they are not learning from it. The difference between big airlines and PIA is that PIA tries to find excuses, while big airlines try to analyse the mistakes and implement changes.

  12. Afridi  February 15, 2019 11:29 am/ Reply

    The only solution for all these problems is to Fire from chairman to peon in PIA.And give this contract to some other country.

  13. SIKANDER GULZAR  February 15, 2019 1:19 pm/ Reply

    Never expect full baggage when boarding an ATR it’s wise to keep your necessities in your hand luggage

  14. Ch Sohail  February 15, 2019 2:33 pm/ Reply

    Pia crew should be able to help people and they should be responsible

  15. Pervaiz Anjum  February 15, 2019 4:03 pm/ Reply

    Shame on PIA slogan. Fly with PIA.

  16. MUHAMMAD AYUB  February 15, 2019 7:50 pm/ Reply

    Kindly personally look into the problems

  17. Raja Raees Ahmad  February 15, 2019 11:43 pm/ Reply

    Dont be grumpy.soon PIA will be standing on its feet InshaAllah

  18. Bhatti  February 16, 2019 7:36 am/ Reply

    All brothers and sisters please install iuse citizens portal to report directly to PM IMRAN KHAN. I worked with private flying company. I witnessed PIA loaders and staff enjoying their shares from stolen luggage, Stolen mango/ fruit boxes and enjoying parties in trees behind aircraft parking apron.

  19. Dr Faizan  February 16, 2019 8:16 am/ Reply

    It happened to me recently KHI to RYK 4weeks ago, came for meeting and the stupid PIA left baggage’s of many people at Airport, they said they didn’t have space, how come cannot calculate and tell the passengers at the time of checking, after 3 days I got the the bag on theday ,day of return. This our Professional Airplane, who would chose them…. ridiculous services…. there should heavy penalty on this unprofessional regular behaviour n services…

  20. Umar  February 16, 2019 2:17 pm/ Reply

    All of the people r just barking here. You went tk buy PIA ticket they don’t come your home to sale it.
    Please don’t buy the tickets.
    When u know this all happened already with u than why u go and buy.
    I haven’t seen a hypocrite like paki awam

  21. Rajar  February 16, 2019 3:02 pm/ Reply

    Cabin crew is responsible for the safety and comfort of valued guests not for baggage. The hold baggage is responsibility of ground staff. Only hand baggage can adjusted by crew in the cabin while passengers are boarding. Crew can help old aged and lady travel alone otherwise every passenger his own responsibility to adjust his cabin baggage in the over head bins.

  22. Qasim  February 16, 2019 7:29 pm/ Reply

    Mr umar here commented people are hypocrite and why they buy pia ticket. To kindly inform Mr umar can you please kindly name some other air line which cater such domestic roots frequently like to multan rahim yar Khan gilgit etc. So one should think first and then comment

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