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Online taxi service driver drives off with customer’s bag in Islamabad

SAMAA | - Posted: Jan 7, 2019 | Last Updated: 2 years ago
Posted: Jan 7, 2019 | Last Updated: 2 years ago
The man has registered a case against the driver

People believe taking taxis booked via online applications are safer than hailing one on the road but that may not always be the case.

A resident of Karachi learned this the hard way during a trip to Islamabad when his driver drove off with his belongings.

Fida Haider had booked a cab from Bhara Kahu to Faizabad and when he arrived at the location, he was told by the driver to get change for his Rs1,000 note. He hopped out of the cab at a near bus stop to get the change and left his bag in the car.

But instead of waiting for him to return with the payment, the driver drove off with his luggage.

Related: Karachi police arrest online taxi service bike driver for robbing passenger

In the bag he had his clothes, laptop and money.

First Haider called the driver, but his phone was turned off. He also called the company to complain but despite that, he hasn’t gotten his belongings back.

He also lodged a case against the driver at the I-9 police station and the police have begun searching for him.
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26 Comments

  1. Adam khan  January 7, 2019 4:52 pm/ Reply

    This is true. Same thing happened with me 2 months ago. I called them they said we asked captain and he said nothing left in my car. And ge told me himself i will give ur things in a while but then he didn’t. They are fraud.

  2. Syed Waqar Hussain naqvi  January 7, 2019 6:26 pm/ Reply

    This incident shows that all online vehicles shall be low jacked with hi tech detection within the vehicle which should give live footage inside the vehicle and the location of vehicle 24/7.

  3. Najam ul islam  January 7, 2019 9:02 pm/ Reply

    That driver mudt be hanged. These type of personnel are not sincere to service.

  4. M. Iqbal  January 7, 2019 9:17 pm/ Reply

    True,I also experienced unpleasant act of Uber’s captain in Rawalpindi. I booked a ride at faizabad bus turminal the captain came with a car which was not registered with uber.thinking that the driver must be a criminal, I refused to take the ride. Uber must cancel registration of such captains.

  5. Mahmood Khatri  January 7, 2019 9:54 pm/ Reply

    Five fingers not always same.the online captains of the cabs are in millions.if one of the so many drivers is culprit its not a big deal.the ratio is so low.it is also not unlikely the passanger might be lier.most of the online taxi drivers are very honest.

  6. Imtiyaz  January 7, 2019 10:53 pm/ Reply

    All online companies should be registered with government and people should have been provided information and instructions thorough media to avoid such incidents.it will be easy for user to select a safe transport .

  7. Temur Beg  January 8, 2019 6:35 am/ Reply

    We have to listen.driver also … To have justice
    Bag may be empty… . False claims
    Customer reclutant payment

  8. Gul Noor Khan  January 8, 2019 7:23 am/ Reply

    I my self paid Rs.770 to a Captian of the company but he paid to company Rs.700 only and Rs.70 is still shown as balance against me when l check for fresh drive .

  9. Seema Akhtar  January 8, 2019 7:29 am/ Reply

    I just want to know that please anyone tell me that are we living in a Muslim country . And these habitual crime is a part of people life who listen five times azan and saying in pray ahdenas seratul musteqeem.

  10. Saadi  January 8, 2019 7:49 am/ Reply

    Who told you to leave your luggage

  11. Syed  January 8, 2019 8:16 am/ Reply

    Most of Rawalpindi residents are frauds committing people according to my experience during past many years.

  12. Anonymous  January 8, 2019 9:57 am/ Reply

    This confirms that from to bottom we are thieves.

  13. Anonymous  January 8, 2019 10:06 am/ Reply

    But still better to ride on unknown taxi and where about.
    At least u can catch clupert and talk with company. If u took a ride with unknown person than how u will catch. We should takecare our self.

  14. Khan  January 8, 2019 10:10 am/ Reply

    Careem it is. See on twitter the whole story

  15. Noman  January 8, 2019 10:52 am/ Reply

    Such cases happen throughout the world during traveling and Pakistan have lower ratios but this is mandatory for all travelers by any source of transportation in any place of the world should keep their belongings in sustody anyhow snatching cases are exceptional

  16. Maryam  January 8, 2019 11:52 am/ Reply

    All are not same… My mother forgot her bag in a car, she had her rings n loney also in bag… N that nice person contacted us himself… N returned our bag safely..

  17. Bilal Akram  January 8, 2019 12:40 pm/ Reply

    Customer have to lodge complInt with cocern taxi office. Company must have complete taxi owners detail’s in there record.
    In that cases don’t leave your belongings in vehicle.

  18. MKHAN  January 8, 2019 2:28 pm/ Reply

    I know one thing that this is Pakistan one should take care of his/her belonging, in every organization you will find thugs and theives.

  19. Shafiq  January 8, 2019 3:19 pm/ Reply

    And what customer do with captain. How they behave how they call in narrow and unpaved roads streets

  20. Ayan  January 8, 2019 6:05 pm/ Reply

    In such situations we should be careful
    Bad people are everywhere whereas good are also
    Someone forgot her mobile in our car and our captain trace her and return her cell next day

  21. Malik  January 8, 2019 6:28 pm/ Reply

    The thing is online service driver should always keep the change and same for the rider as the charges already shown on app when we book this should be in the rules that not to take n pay extra amount

  22. Adnan  January 8, 2019 7:05 pm/ Reply

    Get the data of driver and car from cab service. Surely he will be easily traceable.

  23. Faizan  January 8, 2019 10:21 pm/ Reply

    Last month a customer forget her iphone 7 in my car.
    And i return her phone when i found.
    So all are not fraud.
    And if your are aware of incidents in lahore and isl the drivers were shooted and looted then you will not blame only the drivers there are criminals in every side.

  24. Sahibzada Anees  January 9, 2019 8:03 am/ Reply

    Whatever, online cabs are more reliable as the record of driver and vehicle is with the company. In case of a serious misconduct, the driver can be traced back. However the random cabs and their drivers are totally unreliable and their data isnt available too

  25. ahmed  January 9, 2019 10:07 am/ Reply

    uber service has hired all the criminals as their captain…

  26. Faheem khan  January 10, 2019 4:06 pm/ Reply

    Unfortunately same incident happend with me ,the driver had took my iphone 6S plus ,that was uber service i gave him for charging when i reached my destination i forgot to.take my cell back. After a while when i realised that car was not so far I took a taxi.and.followed him but he ran away then.i. went to.uber office they asked me to bring police with me i went to police station took ASI with me but they removed my data and denied that she is not our.customer and after such fatigue i.was unable to find.my phone driver was Muhamad.waqas grey.mehran

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