Dubai Airport is all set to introduce a new baggage rule to help improve service, reduce the risk of mishandling and enhance the performance of its check-in and baggage operation.
“Dubai International provides some of the most sophisticated baggage systems in the world,” said Ali Angizeh, Vice President of Terminal Operations at Dubai International.
“However, even the most technologically advanced systems can be disrupted by irregular shaped or oversized bags. Bags that are round or do not have a flat surface of any kind are by far the largest source of baggage jams. These jams can shut down sections of our system, delay baggage delivery to the aircraft and inconvenience our customers,” he added.
As per the new rules, no round bags will be permitted and nor will bags without a flat surface. Irregular shaped bags will be rejected as well as over-sized bags. Any bags that do not meet the criterion will have to be repacked in boxes along with a fee, Khaleej Times reported.
The new rule will be effective from March 8, 2017.
Stretching 140 kilometres and covering a surface area of 75 football fields, DXB’s baggage handling system is among the largest in the world. It has 15,000 trays and is powered by 21,000 motors. DXB handled approximately 9.3 million bags in January this year. A bag spends an average of 29 minutes in the baggage system at DXB.
Story first published: 3rd March 2017