KE sends bill to poor consumers on `approximation’

September 23, 2016
By: Samaa Web Desk
Published in Pakistan

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KARACHI: Advisor to Regional Office of Federal Ombudsman, Muhammad Yamin has said it seems K-Electric is in the `habit’ to send the bills on approximation to the poor.

He was hearing complaints at Deputy Commissioner Malir’s camp office against over-billing by the KE.

He said Federal Ombudsman’s regional office receives most of applications against over-billing which speaks of the problem faced by citizens.

The Advisor advised KE to check meter reading before sending the bills. “If bills be sent as per meter reading, complaints could be lessened”, he added.

An applicant Abdullah told the Federal Ombudsman Court that his family consists of husband and wife and they live on pension and KE sent them an excessive bill amounting to Rs one lac.

“How could I pay this huge amount’. Upon this the Court asked KE representative if he brought any report about his problem but the KE representative was unable to produce any report upon which the Court upended the excessive bill.”

Another applicant Zaheer Baig told the Court that he is a retired professor and ready to pay the bill as per meter reading but excessive bill should be upended. The Court, after viewing KE report, ordered to issue an average bill to him as per meter reading of May and June.

To the complaints of another applicant Mrs. Syed Muhammad Hussain Jafri, the Court took a detailed view of her case and ordered KE to send the bill per meter reading.

Applicant Abdul Sattar told the Court that he is also upset for excessive billing by KE upon which K.E. representative produced four years report of his meter reading which shows the power theft, the Court warned the applicant and ordered to issue him the bill per meter reading of June to August giving him benefit of the doubt.

Applicant Nasreen told the Court that there is nothing in her home which could become cause of excessive bill, load could be checked as a proof, the Court ordered to check the load in presence of family members.-APP


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Story first published: 23rd September 2016

 

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